Help Centre
Frequently asked questions
Everything donors and fundraisers ask us most often.
For donors
Is my donation safe?
Yes. Payments are processed by Razorpay using UPI, cards and netbanking. We never see your card or UPI details.
Is there a platform fee?
We charge a 0% platform fee*. At checkout you may add an optional tip to support us. You can set it to 0%.
Which payment methods can I use?
Card, netbanking, UPI (Google Pay, PhonePe, Paytm, BHIM and others) and a UPI QR code you can scan.
How do I get my receipt?
Open My Donations, sign in with the email you used while donating, and download the receipt for any donation.
Is my donation eligible for 80G tax benefit?
Nice Educational Welfare Society holds 12A and 80G registrations. Please keep your receipt for your tax filing and check the rules with your CA.
Can I give Zakat here?
Yes. Open any campaign, tap Donate now and pay. Zakat donations are allocated according to Islamic principles. For personal questions, please ask a qualified scholar.
How do I know a campaign is genuine?
Every request is reviewed by our team before it goes live, and every campaign page has a QR code you can scan to open and verify it.
Can I read the website in my language?
Yes. Use the globe button at the top and choose English, Hindi, Telugu, Tamil, Kannada, Marathi, Urdu or Arabic.
For people who need help
Who can start a fundraiser?
Individuals and families facing a medical emergency, and people who need help with education or community welfare.
How do I start a fundraiser?
Open Start a Campaign, enter your name, phone number, title, target amount and story, add up to 4 photos and submit.
How long does verification take?
Our team reviews every request within 24 to 48 hours. After approval your campaign goes live.
What does it cost?
We charge a 0% platform fee*. Donors may add an optional tip at checkout.
How do I get donations?
Share your campaign page on WhatsApp, Facebook and with family. Donors pay online by UPI, card or netbanking.
What if I cannot finish the form?
If you leave your phone number, our team may call or WhatsApp you to help you complete it.
*0% platform fee. At checkout donors may add an optional tip to support us.
Want to give?
Choose a verified campaign and donate by UPI, card or netbanking. Your receipt is saved in My Donations.
See all campaignsNeed help?
Start a fundraiser for a medical emergency, education or community need. 0% platform fee*, reviewed in 24 to 48 hours.
Start a fundraiser